We offer free standard shipping within Canada when you spend $25, and a flat rate price of $3.99 (Ontario & Quebec) for orders less than $25. Other provinces’ standard shipping rates range from ($5.99 to $9.99). Your shipping fee is automatically calculated once your address is fully input. If you need to ship to the United States, you will need to pay $15 for orders less than $30. All products and fees are in Canadian Dollar (CAD).
Our Super Sample Pack Program is created to encourage tea-tasting at the most cost-effective way. Every Pack has 4 tea samples of your choosings for $4.99 (shipping included). Super Pack Sample shipping fee of $1.03 is a special offer which only applies to sample orders. The standard shipping charge will be applied to mixed orders (for example 1 Super Sample Pack + 1 50-gram Oolong tea) and any partial-pack sample orders (for example 5,6 or 7 tea samples).
SHIPPING OUTSIDE OF CANADA AND THE US
We do not currently ship internationally.
Please allow at least 2 business days for your order to be processed.
Note: We do not process orders on Canadian statutory holidays or Quebec provincial holidays, so that our employees can spend time with their families.
CANADA STANDARD DELIVERY TIMES
|Delivery Destination||Delivery Time (Estimated)*||Date to order to get your package by the 24th|
|Ontario||1 business day||December 19th|
|Quebec||1 business day||December 19th|
|Nova Scotia||2 business days||December 16th|
|New Brunswick||2 business days||December 16th|
|Prince Edward Island||2 business days||December 16th|
|Newfoundland||5 business days||December 13th|
|Saskatchewan||3 business days||December 15th|
|Manitoba||3 business days||December 15th|
|Alberta||3 business days||December 15th|
|Yukon||5 business days||December 13th|
|North West Terrirories||5 business days||December 13th|
|British Columbia||4 business days||December 15th|
HOW DO I CHANGE MY ORDER?
If you would like to change your order, please give us a call at 416-637-6016 or 416-637-6017.
WHAT DO I DO IF THE ORDER I RECEIVED IS WRONG/DAMAGED?
If your order is either incorrect or damaged please contact us at firstname.lastname@example.org or 416-637-6016 or 416-637-6017.